Best Western Plus Wayland Hotel, Shelbyville ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

396 Reno Drive, Shelbyville, Michigan, United States, 49348

Best Western Plus Wayland Hotel offers convenient access to both leisure and business travelers. This hotel is located in the Grand Rapids area, close to attractions such as Gun Lake Casino and several art museums. Key features include a 24-hour front desk and complimentary WiFi throughout the property. Guests can enjoy a range of accommodations including family rooms and suites with essential amenities.

Location

Best Western Plus Wayland Hotel is situated approximately 0 milesiles from Grand Rapids and is conveniently located near Gun Lake Casino. The property is 21 miles from Grand Valley State University-Pew Campus and 25 miles from Gerald R. Ford International Airport. Guests have access to nearby parks and cultural attractions, enhancing the overall experience of their stay.

Rooms

The hotel offers a variety of air-conditioned rooms, including standard double and quadruple accommodations. Each room features a flat-screen TV, desk, and private bathroom equipped with complimentary toiletries. Suites are also available, offering additional space and amenities such as a sofa and wardrobe. Guests can expect a comfortable stay with conveniences like tea/coffee makers and free local calls.

Eat & Drink

A complimentary continental breakfast is provided each morning, featuring buffet-style choices. Guests also have access to a grocery/convenience store within the hotel for quick snacks and essentials. The dining options are designed to cater to various dietary preferences and make the mornings hassle-free. Vending machines are also available for additional refreshments.

Leisure & Business

Guests can unwind in the indoor pool and whirlpool, providing a relaxing environment. The hotel includes functional business facilities, catering to business travelers who may require a workspace. A 24-hour business center and shared lounge are also available for guests needing to conduct meetings or work. Complimentary WiFi is accessible in public areas, supporting guests' connectivity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Two Queen Beds Communication Assitance

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Queen Room Two Queen Beds

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Queen Room Two Queen Beds Mobility Accessible Roll Shower

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Shelbyville 9.0 km

Airports

Gerald R. Ford International (GRR) 37.9 km

Kalamazoo/Battle Creek International (AZO) 57.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast!

“I loved the diverse breakfast options each day, with a different hot entree that made every morning feel special.” view full review

Spacious Pool Area

“The pool and hot tub were impeccably clean and spacious, perfect for relaxing and socializing with friends.” view full review

Comfortable Rooms

“My room on the third floor was incredibly quiet at night, and the overall comfort of the space made my stay very enjoyable.” view full review

Excellent Shower Pressure

“The shower in my room had fantastic water pressure, making for a refreshing and invigorating experience after a long day.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Express check-in/ -out
No pets allowed
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Laundry
Shops/Commercial services

Business

Business centre
Meeting/ Banquet facilities

Children

Board games

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

396 Reno Drive, Shelbyville, Michigan, United States, 49348

Map view

396 Reno Drive, Shelbyville, Michigan, United States, 49348

City landmarks

Trinity Church

760 m

Unity Baptist Church

770 m

201-299 Church St

Wayland City Park

1.5 km

Fine Arts Center

2.5 km

Kingdom Hall

2.7 km

Casino

Gun Lake Casino

4.6 km

Nearby

Unity Baptist Church

380 m

Trinity Church

440 m

Restaurants

Big Boy

120 m

1180 W Superior St

Hungry Howie's Pizza

430 m

334 Reno Dr

KFC

410 m

1158 W Superior Street

Taco Bell

400 m

1158 W. Superior Street

McDonald's

470 m

1145 W Superior

Little Caesars

630 m

1118 W Superior St

Reviews and Ratings

Feedback from previous guests about their experience.

44%

liked the hotel and would stay again

clean rooms

friendly staff

lack of accessibility

poor safety maintenance

5.0/10

Guest rating

Rooms

5.0

Location

5.7

Service

5.0

Dining

5.7

United States, April 2024

5.0/10

The hotel lacked accessibility for handicapped guests, with broken furniture in the rooms causing discomfort. The staff showed minimal care and the parking facilities were poorly maintained. Smoking outside by staff was also a concern. However, the location was convenient for shops and services.

Rooms

5.0

The chair in the shower broke when I sat on it, hitting my head on the bars, causing inconvenience. Accessibility for handicapped guests was not adequate.

Service

5.0

Staff stood outside smoking with little regard for guests' comfort. They could have been more attentive to the needs of the guests.

Location

7.0

The hotel is well-situated for access to shops and services, making it convenient for guests.

Dining

5.0

Facilities

6.0

Mario

United States, August 2023

5.0/10

The hotel lacked accessibility for handicapped guests, with issues such as a broken chair in the shower causing safety concerns. The front desk staff showed minimal care and concern, with a complete lack of empathy. Additionally, the parking area was poorly maintained, covered in snow and ice, making it hazardous for all guests, and staff smoking outside added to the unpleasant experience.

Rooms

5.0

The room's lack of accessibility for handicapped guests and the safety hazards observed were concerning.

Service

5.0

The staff's behavior, including smoking outside and neglecting basic safety measures like salting icy surfaces, was disappointing.

Location

5.0

Dining

5.0

Facilities

6.0

No specific comments were made about the hotel's facilities.

clean rooms

lack of accessibility

Esther

United States, May 2023

5.0/10

The hotel lacked accessibility for handicapped guests, as the chair in the shower broke when I sat on it, resulting in hitting my head on the bars and bruising my tailbone. The front desk staff showed minimal care or concern, completely lacking empathy. Moreover, the handicapped parking was covered in a mountain of snow, the entire parking lot and sidewalk were pure ice, and the staff stood outside smoking, neglecting to spread salt for safety.

Rooms

5.0

The room was not accessible for handicapped guests and had safety issues with the shower chair breaking while I was using it. I hit my head on the bars, leading to discomfort and bruising.

Service

5.0

The service was disappointing, with staff smoking outside without addressing safety concerns like the icy parking lot and sidewalk. More attention to guest needs and safety measures would be beneficial.

Location

5.0

The location had potential but was marred by safety hazards like the icy parking lot and lack of care for handicapped accessibility.

Dining

7.0

While the dining experience was described as amazing with tasty yogurt, it did not compensate for the overall safety and service shortcomings at the hotel.

Facilities

5.0

The hotel lacked proper facilities for handicapped guests and neglected basic safety measures like clearing the parking lot and sidewalk of ice and snow, requiring significant improvements.